Bar Harbor, Maine · (207)288-3044

 


 

~ Deposit & Cancellation Policy ~

Deposit

Our cancellation policy begins with our deposit requirements. In Quiet Season we require a one-night deposit; at other times of year we require a two-night deposit. For long stays or for groups we may require a greater deposit. These are real deposits, not just "a credit card number to hold the room". If the deposit is by check the check is deposited immediately. If the deposit is by credit card the card is charged at the time the reservation is made.

Cancellation made well in advance.

If the reservation is cancelled 14 or more days in advance of the first day of the reservation the deposit is immediately refunded less a $25 service charge. If the deposit was made by check the refund is by check. If the deposit was made by credit card a credit is issued to that same credit card.

Cancellation made on short notice

If the reservation is cancelled fewer than 14 days in advance of the first day of the reservation we continue to hold the deposit. You are responsible for the entire length of your reservation; this is what has been entered in our book. Your reservation has blocked out other potential guests for the entire time you reserved. We will do our best to rerent the room and we will refund your deposit to the extent that your entire reservation is resold. For example, if you reserved 5 nights and made a 2 night deposit the first 3 nights that are rerented contribute no refund. If 4 nights are resold you would receive a one night refund. If all 5 nights are resold you will receive a refund of your deposit minus the $25 service charge. If the deposit was made by check the refund is by check. If the deposit was made by credit card a credit is issued to that same credit card.

Reservation made on short notice

If the reservation is made fewer than 14 days before the first day of the reservation the deposit should be considered to be nonrefundable. We will attempt to rerent the room in which case the policy is the same as the short-term cancellation policy described above.

Disposition of the $25 service charge.

If you are able to rebook your reservation within 12 months of the date of your original reservation the $25 service charge will be credited towards the cost of that new reservation.

 

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